Helmdesk Help Center
Find answers to common questions and learn how to get the most out of Helmdesk.
Email Templates and Customization
Customize outgoing emails with Handlebars templates, layouts, and partials. Covers template variables, shared templates, API sending, and provider configuration.
Using the DashboardJun 11, 2026
Writing Knowledge Base Articles
How to create, organize, and publish help articles for your customers using Markdown and categories.
Using the DashboardMay 28, 2026
Managing Support Tickets
Learn how to view, reply to, and manage support tickets with AI-powered features and priority levels.
Using the DashboardMay 28, 2026