Helmdesk Help Center
Find answers to common questions and learn how to get the most out of Helmdesk.
Using the SDK and REST API
Install the Node.js SDK, generate API keys, and integrate Helmdesk into your app with code examples.
API & Integrations5/28/2026
Writing Knowledge Base Articles
How to create, organize, and publish help articles for your customers using Markdown and categories.
Using the Dashboard5/28/2026
Managing Support Tickets
Learn how to view, reply to, and manage support tickets with AI-powered features and priority levels.
Using the Dashboard5/28/2026
Creating Your First Project
Step-by-step guide to creating your first project in Helmdesk and setting up your public support portal.
Getting Started5/28/2026
What is Helmdesk?
Learn what Helmdesk is, who it's for, and the key features it offers for managing support, email, and knowledge base.
Getting Started5/28/2026