Helmdesk vs Crisp
One subscription for all your apps
Crisp charges per workspace — if you have 3 apps, you pay 3 times. Helmdesk supports up to 15 projects under a single subscription with AI and an email gateway included.
Feature comparison
| Feature | Helmdesk | Crisp |
|---|---|---|
| Pricing model | Flat per-plan pricing | Per workspace/month |
| Entry price | Free (then $29/mo) | Free (then ~$50/workspace/mo) |
| AI cost | Included in all paid plans | Included on higher tiers |
| Multi-project support | ||
| Email gateway | ||
| Knowledge base | ||
| SDK / API | TypeScript SDK + REST API | REST API + JS SDK |
| Real-time updates |
Real-world cost comparison
Solo developer with 3 apps
1 person managing support for 3 separate products
Crisp~$150/mo
3 workspaces on Pro plan (~$50/workspace/mo)
Helmdesk$29/mo
Pro plan: 5 projects under 1 subscription
Save ~$121/mo with Helmdesk
Team of 5 with 5 apps
5 support agents across 5 products
Crisp~$475/mo
5 workspaces on Unlimited plan (~$95/workspace/mo)
Helmdesk$79/mo
Team plan: 15 projects, 10 members, AI included
Save ~$396/mo with Helmdesk
Choose Helmdesk if…
- You run multiple apps and want one subscription to cover them all
- You need a built-in email gateway for transactional and support email
- You want AI features included with no usage-based fees
- You prefer a developer-first platform with TypeScript SDK and REST API
- You want predictable costs that don't multiply per product
Choose Crisp if…
- You need a live chat widget with co-browsing and video calls
- You want a built-in CRM with contact management
- You only support a single product, making per-workspace pricing fine
- You need a chatbot builder with visual flow editing
Ready to simplify your support stack?
Start free with Helmdesk. No credit card required. Manage all your apps from a single dashboard with AI included.