Helmdesk vs Crisp One subscription for all your apps.
Crisp is priced per workspace, $45 to $295 a month, so three apps are three subscriptions. Helmdesk covers three apps on one plan, with unlimited seats, transactional email and error logs included.
Through Nov 30: 30% off Starter or Growth for 3 months with code SHIP30 at checkout.
Side by side
Feature comparison
| Feature | Helmdesk | Crisp |
|---|---|---|
| Pricing unit | Per plan, sized by apps and tickets | Per workspace, per month, with seats included |
| Paid plans from | $39/mo, or $31 billed annually (Starter) | $45 a month per workspace, 4 seats (Mini) |
| Free plan | Yes, 1 app | Yes, per workspace: 2 seats, no AI |
| AI | Included on paid plans, no per-resolution fee | AI credits included: $5 a month on Mini, $25 on Essentials, $75 on Plus |
| Several apps | 3 apps on Starter, 10 on Growth, each with its own help centre | A workspace per app, each its own subscription |
| MCP server for AI agents | 73 tools across tickets, customers, email, docs, feedback and logs; read and write | Yes |
| Error logs from your app, grouped into issues | Yes | No |
Crisp list prices as published on crisp.chat, October 2026. Check their page for current pricing.
The arithmetic
What it costs for a small team with several apps
Two common set-ups, priced on each product's published list prices. The sums are shown so you can redo them for your own team.
Solo developer with 3 apps
One person answering for three products, under 1,000 tickets a month in total. Both billed monthly.
- 3 × Mini workspaces, one per app ($45)$135
With AI on. Crisp’s Free plan is also per workspace (2 seats, no AI credits), so three free workspaces are possible without AI.
Starter: 3 apps, a help centre each, unlimited seats, AI drafting included.
$135 − $39 = $96/mo less with Helmdesk
Team of 5 with 3 apps
Five people across three products, about 3,000 tickets a month. Both billed monthly.
- 1 × Essentials workspace, 10 seats ($95)$95
- 2 × additional Essentials workspaces at 20% off ($76)$152
Mini’s 4 seats are short of five people. Crisp offers 20% off up to three additional workspaces on Essentials and Plus.
Growth: 10 apps, 7,500 tickets a month, unlimited seats, AI included.
$247 − $149 = $98/mo less with Helmdesk
Crisp list prices as published on crisp.chat, October 2026. Check their page for current pricing.
Choose Helmdesk if…
- You run several apps and want one subscription to cover them
- You need transactional email for your app, not only support conversations
- You want AI drafting with no usage-based fees
- You want a TypeScript SDK, a REST API and an MCP server with write access
- You want costs that do not multiply with every product you launch
Choose Crisp if…
- Live chat is your main channel and you want a rich chat widget
- You want a chatbot builder with visual flows
- You support one product, so per-workspace pricing is not a factor
- A free plan with two seats per workspace covers you
Pricing
Priced by apps and tickets, not by people.
Free for your first app. Starter $39/mo for 3 apps, unlimited seats.
Annual billing saves 20%. No per-seat fees on paid plans, no per-resolution AI fees.
Through Nov 30: 30% off Starter or Growth for 3 months with code SHIP30 at checkout.
- Free1 app$0
- Starter3 apps$39/mo
- Growth10 apps$149/mo
- Enterprise: more apps and volume, quoted. Talk to us
FAQ
Helmdesk and Crisp
How is Crisp priced?
Per workspace per month: Mini $45 with 4 seats, Essentials $95 with 10, Plus $295 with 20 or more. Each includes AI credits ($5, $25 and $75). The Free plan has 2 seats and no AI credits. VAT is extra.
Do I need a Crisp workspace per app?
Crisp prices per workspace, and offers 20% off up to three additional workspaces on Essentials and Plus, which is how it handles several products.
How does Helmdesk handle several apps?
Each app is a project in one account: Starter covers 3, Growth 10. Each project has its own tickets, customers, help centre, widget and email sender.
One desk for every app, at one price.
Free for your first app. Starter $39/mo for 3 apps, unlimited seats. No card.