System Status
Current operational status of Helmdesk services.
All Systems Operational
Last checked: June 18, 2026 at 2:29 AM UTC
Web Application
Dashboard, public pages, and authentication
Operational
API
Public REST API and SDK endpoints
Operational
Database
PostgreSQL via Supabase
Operational
Email Gateway
Transactional email sending and template rendering
Operational
AI Features
AI-powered ticket classification, reply suggestions, and article drafting
Operational
Authentication
Supabase Auth (password, magic link, Google OAuth)
Operational
Uptime
Helmdesk is hosted on Vercel with automatic failover and global CDN. Our database runs on Supabase with managed PostgreSQL and automatic backups.
99.9%
Uptime SLA
<200ms
Avg Response
30+
Edge Regions
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