Helmdesk Documentation
Everything you need to integrate Helmdesk into your application.
Quickstart
Install the SDK and send your first API call in under 2 minutes.
Tickets
Create, list, update, and manage support tickets programmatically.
Emails
Send transactional emails with templates, layouts, and partials.
Customers
The directory that builds itself — link customers to your own app by externalId.
Articles
Search your published knowledge base articles via the API.
Logs
Ship application logs, get error grouping and Log Watch alerts.
Feedback
Ask customers how they feel — ratings, requests, conversations.
Webhooks
Receive real-time notifications when events occur in your project.
REST API
Every endpoint, the scope it needs, and the conventions that apply to all of them.
Looking for the OpenAPI spec?
The full OpenAPI 3.1 specification is available at https://helmdesk.dev/openapi.json. Use it to generate clients in any language, import into Postman, or integrate with API documentation tools.