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GuestQR Help Center

Find answers to common questions and learn how to get the most out of GuestQR.

Troubleshooting: guests can't scan or upload

Managing your account, password, and email

Privacy: what guests share and who can see it

Payments, coupon codes, and receipts

Canceling or changing your agency subscription

Agency plans for planners and studios

Inviting teammates to help manage an event

Thank-you emails to your guests

The keepsake album and printed photo book

The digital guest book: written, voice, and video messages

Storage limits, add-ons, and how long media is kept

Downloading your photos after the event

Setting up the live wall

How photo and video sharing works

Where to display your QR code at the venue

Importing your guest list from a CSV

Open events: no guest list required

Guest check-in and table lookup

How the QR code and guest link work

Customizing the guest experience

Going live: what changes and what to check first

Draft events and test mode

What's free, and what does Premium include?

How to create your first event